We accept returns for refunds and exchanges for any reason within 30 days of purchase. We will only refund or replace your Turtle Towel if it is defective up to 90 days from date of purchase. To return your Turtle Towel, please contact us for a return authorization. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
For an exchange or refund simply return your Turtle Towel to our address below. Please enclose your name, address, telephone number, and date of purchase, so we can accurately process your return. Please let us know why you are returning the Turtle Towel. Once your return is received and inspected, we will send you an email to notify you of receipt. We will also notify you of the approval of your refund. If you are approved, your refund will be processed and a credit will be applied to your credit card or original payment method within 5 business days.
Turtle Towel Associates
936 19th Place SW
Vero Beach, FL 32962